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Shipping

What is a Shipping Policy

Having a Shipping Policy is important for managing expectations of your customers because:

  • It lets them know how much they can expect to pay for shipping
  • And how long of a wait they can expect when it comes to receiving their goods

It also makes them aware of different options that are available.

 

Here are some examples of policies and the important sections that should be included in your Shipping Policy:

  • Prices of shipping and methods of shipping available (standard, express, overnight, etc.)
  • Payment Information (what payment forms are accepted)
  • International Shipping Information
  • Shipping Restrictions (no shipping to P.O. boxes, no shipping of certain goods, etc.)
  • Handling Time
  • Other/Additional Information
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