Shipping

Once an order has been placed, we can’t edit the address you’ve entered or the items within the order. But orders are cancelable for up to 15 minutes after they are placed.

Email us immediately at team@retailanthropy.com to cancel your order.

Unfortunately, once orders are fulfilled and receive a tracking number, they are passed the cutoff point for cancelling. We are very sorry for any inconvenience to you. If you have any questions, please send us an email at team@retailanthropy.com.

We do not offer separate gift receipts at this time. 

All orders receive an automated itemized confirmation email after a purchase and will arrive without a packing slip. Each individual item will be shipped with a removable price tag attached. 

We offer digital gift cards for $25, $50, $100, and $200. 

Digital gift card purchases are non-refundable. 

Gift cards are only valid if purchased directly from Retailanthropy. Retailanthropy is not responsible for gift cards that are purchased from unauthorized sources, and purchasing gift cards from unauthorized sites is at your own risk.

All orders are processed within one (1) business day.

Note: if you place an order after 12:00 pm CST on a Friday, your order may not be shipped until the following Monday.

We offer free shipping on all orders.

We process all orders within one (1) business day.

All orders are shipped via USPS, UPS, FedEx or DHL carriers.

Within the continental U.S. this takes 2-4 business days. At this time we do not ship to Alaska, Hawaii, U.S. Territories, and APO/DPO sites.

We accept payments from Visa, Mastercard, American Express, Discover, JBC, Diners Club, Shopify Pay, Apple Pay and Google Pay as well as debit cards. We currently do not accept prepaid Visa, Mastercard, or American Express Gift cards. 

We also accept payments via PayPal.

We will send a shipping confirmation email with a tracking number for your package once your order leaves our warehouse. If you signed up for an account with us, you can also find a link to the tracking information on your My Orders page.

Currently, we ship within the continental USA only.

For all shipped packages, we’ll send you the tracking number in an email. If you want to learn the whereabouts of your order you can contact the carrier. 

U.S. Postal Service: 1-800-222-1811
FedEx: 1-800-463-3339
UPS: 1-800-742-5877
DHL eCommerce: 1-317-554-5191